Get help from Northwind support

Our Boise support team logs every request as a ticket and works on it until the problem is fixed.

Contact the help desk

Phone(208) 424-0125

Our team answers Monday to Friday, 9am to 5pm.

Northwind is available 24/7 for emergencies.

Call for urgent issues and email routine requests

Call the help desk for anything that stops work. Email routine requests, and we log each one as a ticket.

What we will ask you

  • Your name and organization.
  • The device or account affected.
  • What happened, and any error message.
  • Whether it affects only you or the whole office.

If you do not have every detail, call us anyway.