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Managed IT services for law firms

Northwind protects client confidences across your email, documents and the devices your attorneys carry. We secure each sign-in and keep a written record of how your firm is protected.

Book a consultationCall (208) 424-0125

Included for law firms

  • Secure sign-in
  • Matter file access
  • Email protection
  • Incident response records

Client confidentiality extends to your IT

Rule 1.6(c) requires a lawyer to make reasonable efforts to prevent unauthorized access to client information.

  • Rule 1.6(c), confidentiality

    Idaho Rule 1.6(c) uses the same wording as ABA Model Rule 1.6(c), covering inadvertent disclosure and unauthorized access alike.

    Northwind puts MFA, email filtering and access controls around the systems that hold client files.

  • Rule 1.1, Comment 8, competence

    Comment 8 asks lawyers to keep abreast of the benefits and risks associated with relevant technology.

    Northwind explains each control in plain language and trains your staff on current threats.

Last reviewed . This section summarizes the rules and is not legal advice.

What Northwind provides for law firms

Attorneys and staff get full managed IT from Northwind, configured around client confidentiality.

  • Secure sign-in

    Protect your email, documents and practice management system with MFA and single sign-on.

    • Multi-factor authentication
    • Single sign-on
    • Encrypted laptops

  • Matter file access

    Northwind limits each matter folder to the attorneys and staff assigned to it.

    • Folder permissions
    • Microsoft 365
    • Same-day removal

  • Email protection

    Northwind filters your email and trains your staff to recognize phishing.

    • Email filtering
    • Phishing training
    • Email authentication

  • Incident response records

    If an account or device is compromised, Northwind contains it and gives you a written record for counsel and your insurer.

    • Containment
    • Restore from backup
    • Written incident record

Benefits for attorneys, staff and clients

Northwind’s controls cover attorneys, office staff and the clients they serve.

  • Attorneys

    Attorneys reach their files and email securely from anywhere. MFA checks each sign-in, and Northwind keeps every laptop encrypted.

  • Office managers and paralegals

    Office staff call one number for any IT issue. Northwind has new hires ready on day one and ends access the day people leave.

  • Clients

    Answer client security questionnaires with a written record of how their information is protected. Northwind updates it whenever something changes.

Questions about managed IT services for law firms

Northwind also supports nonprofits, construction companies, accounting firms, local government and schools.

How do managed IT services for law firms support Rule 1.6(c)?

Northwind puts in place the safeguards behind your reasonable efforts under Rule 1.6(c): MFA, email filtering and access controls, each one documented. Your firm still decides what reasonable efforts require.

Do you handle email security?

Yes. Northwind filters your email, secures your domain and trains your staff to recognize phishing.

Can you restrict access to individual matters?

Each matter folder can be open only to the attorneys and staff assigned to it. Northwind removes access the day someone leaves the firm.

Do managed IT services for law firms cover attorneys working remotely?

Yes. MFA, encrypted laptops and regular patching protect attorneys wherever they work. Northwind is available 24/7 for emergencies.

Do you support practice management software like Clio?

Yes. Northwind supports all of your software, including Clio and NetDocuments, and protects access to each with MFA.

What are managed IT services for law firms?

Managed IT services for law firms are ongoing IT support and security built around client confidentiality. Besides the help desk and backups, Northwind’s service includes secure sign-in, matter access controls and written incident records.

Protect your clients’ confidences

Contact our team to review how your firm controls access to client files, email and devices.

Book a consultationCall (208) 424-0125

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