(208) 424-0125Book a consultation
Book a consultation

IT support for schools that protects student data

Northwind keeps classroom technology working and student records protected. We manage accounts, devices, Wi-Fi and web filtering for staff and students.

Book a consultationCall (208) 424-0125

Included for schools

  • Student and staff accounts
  • Classroom devices
  • School network and Wi-Fi
  • Student record protection

Student records are protected by law

FERPA protects student education records at every school that receives funds from U.S. Department of Education programs.

  • FERPA, 34 CFR Part 99

    FERPA applies to schools receiving Department of Education funds and protects the privacy of parents and students.

    Northwind puts MFA and access controls on the staff accounts that can open student records.

  • CIPA, 47 CFR 54.520

    Schools receiving E-rate discounts for internet access must enforce an internet safety policy with a technology protection measure.

    Northwind provides and manages web filtering for your school and documents how it is set up.

Last reviewed . This section summarizes the rules and is not legal advice.

What Northwind provides for schools

Teachers, staff and administrators share one help desk, with on-site support in each of your buildings.

  • Student and staff accounts

    Manage student and staff accounts in Google Workspace or Microsoft 365, and remove them when people leave.

    • Google Workspace
    • Microsoft 365
    • Same-day removal

  • Classroom devices

    Northwind sets up and maintains staff laptops and classroom devices.

    • Staff laptops
    • Classroom devices
    • Patching

  • School network and Wi-Fi

    Northwind installs and manages your network, Wi-Fi and web filtering.

    • Wi-Fi
    • Web filtering
    • Cabling

  • Student record protection

    Protect student records with MFA on staff accounts and phishing training for the people who use them.

    • Multi-factor authentication
    • Phishing training
    • Offsite backup

Benefits for classrooms and families

Northwind supports teachers in the classroom and the administrators who plan technology spending.

  • Teachers

    Teachers get laptops and Wi-Fi that work in every classroom. When something breaks, Northwind fixes it remotely or on site.

  • Administrators and boards

    Northwind keeps a current device inventory and a written record of your security. Administrators and boards can plan technology spending from both.

  • Students and families

    Student records are protected by MFA and offsite backup. When a staff member leaves, Northwind ends their access that day.

Trusted by a Boise high school

Northwind supports One Stone, an independent, student-driven high school in downtown Boise.

Questions about IT support for schools

Northwind also supports nonprofits, construction companies, accounting firms, law firms and local government.

Does your IT support for schools cover FERPA?

It does. Northwind protects the systems that hold student education records with MFA, access controls and offsite backups, and documents each control.

Do you provide web filtering for CIPA?

Yes. Northwind provides and manages web filtering on your network and school devices. CIPA requires a technology protection measure that blocks obscene images for all users, and images harmful to minors whenever minors use the computers.

Do you manage student accounts?

Yes. Northwind manages student and staff accounts in Google Workspace or Microsoft 365 and removes access when people leave.

Do you support schools outside Boise?

We work everywhere, remotely and on site. Northwind is available 24/7 for emergencies.

Does IT support for schools cover software like PowerSchool?

Yes. Northwind supports all of your school’s software, including PowerSchool and Google Workspace for Education.

What is IT support for schools?

IT support for schools is managed IT built around classrooms, student accounts and student records. Beyond the help desk and backups, Northwind covers classroom devices, school Wi-Fi, web filtering and FERPA safeguards.

Prepare your school for the next term

Contact our team to review your devices, Wi-Fi and student data protection.

Book a consultationCall (208) 424-0125

Already a client?Open a ticketPay an invoice