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Adopt AI safely with consulting and training

Our Boise team teaches your staff to use AI safely, then builds automations on the systems you already run.

Book a consultationCall (208) 424-0125

What the AI practice includes

  • 101, 102 and 103 classesTrain a whole team or enroll individuals.
  • AI advisoryGet regular guidance from the team that runs your systems.
  • AI governanceSet clear written rules for how your staff use AI.
  • Workflow automationAutomate repeat work with people in control.

AI training for every level of your team

Northwind teaches AI in three levels, and each one builds on the last. Our team includes an Anthropic Claude Certified Associate.

  1. 101

    AI fundamentals for every employee

    This class is open to all staff and needs no technical background.

    • Writing prompts that return useful answers
    • Understanding what AI does well and where it falls short
    • Keeping sensitive data out of public AI tools
    • Reviewing AI output before it is used

  2. 102

    AI in daily operations

    This class is for teams with a recurring process they want to shorten.

    • Finding the work worth automating
    • Getting consistent results across a team
    • Connecting AI to your files and tools
    • Measuring the time saved

  3. 103

    Agentic workflows

    This class is for technical staff and operations leaders.

    • Designing multi-step workflows
    • Keeping people in control of key decisions
    • Catching errors before they reach a client
    • Running workflows reliably over time

AI consulting, governance and automation

After training, Northwind writes your AI usage policy, builds automations and advises your leadership as the tools change.

  • AI advisory

    Northwind meets regularly with your leadership to plan how your organization uses AI. The consultants advising you already know the systems you run.

  • AI governance

    Northwind writes an AI usage policy that sets which tools your staff use and what data those tools may receive. When clients or insurers ask how your organization uses AI, the answer is already in writing.

  • Workflow automation

    Northwind builds automations around the work your team repeats. Your staff approve the steps that matter, and the finished workflow comes with documentation.

AI consulting and training questions

(208) 424-0125Book a consultation
Do staff need a technical background for AI training?

No. The 101 class assumes no technical background. The 103 class is for technical staff and operations leaders who design and run multi-step workflows.

Can our staff use AI tools with company data?

Yes, once a written AI usage policy is in place. The policy sets which tools staff may use and what data each one may receive.

Which work should we automate with AI first?

The best first candidates are tasks that repeat often and are easy to check. We identify them with you in a consultation before building anything.

Can AI automations connect to our existing systems?

Yes. Northwind builds automations on the systems you already run.

Is AI training available for individuals as well as teams?

Yes. Each class runs for a whole team or for individual staff members.

What is AI consulting?

AI consulting is guidance on where and how your organization should use AI tools. At Northwind, it covers staff training, a written policy for company data, workflow automation and ongoing advisory sessions.

Find the work worth automating first

In a consultation, we review where your team’s time goes and which tasks repeat.

Book a consultationCall (208) 424-0125

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