Nonprofit IT services that protect donor data

Northwind provides full managed IT to nonprofits at a reduced rate. We also handle nonprofit licensing, donor databases and documentation for funders.

Included for nonprofits

  • Nonprofit software licensing
  • TechSoup software donations
  • Donor database management
  • Board and funder documentation

Nonprofit data needs the same protection

Donor records and grant files face the same threats at a nonprofit as at any business. Many nonprofits have no IT staff to protect them.

  • Donor records
  • Grant files
  • Funder reports

What Northwind provides for nonprofits

Nonprofit clients get the full managed IT service. Northwind also takes care of the licensing, donations and records that only nonprofits need.

  • Nonprofit software licensing

    Northwind moves your organization to nonprofit pricing for Microsoft 365 or Google Workspace and manages the licenses after that.

    • Microsoft 365
    • Google Workspace
    • Eligibility and sign-up
    • License management
  • TechSoup software donations

    Northwind helps you request TechSoup software donations and installs the software when it arrives.

    • Requests
    • Installation
  • Donor database management

    Northwind manages access to your donor database and keeps it backed up.

    • Access
    • Backups
    • Integrations
  • Board and funder documentation

    Northwind keeps your security policies, equipment inventory and IT budget up to date. When a funder or insurer asks for them, they are ready.

    • Security policies
    • Equipment inventory
    • IT budget

Benefits across your organization

Staff, leadership and donors each see a different part of Northwind’s work.

  • Staff and volunteers

    Staff and volunteers call one help desk for any IT problem. Northwind sets up their accounts when they join and closes them when they leave.

  • Executive directors and boards

    Northwind keeps the IT budget and security policies current for board review. Directors can see what IT costs and how data is protected at any time.

  • Donors and funders

    Northwind limits who can open your donor database and keeps it backed up. When a donor asks how their information is protected, you have a clear answer.

Trusted by Idaho nonprofits

Idaho nonprofits, including the Wildland Firefighter Foundation, Interfaith Sanctuary, Camp Rainbow Gold, FYIdaho and the Downtown Boise Association, rely on Northwind for managed IT.

Nonprofit IT services questions

Northwind also supports construction companies, accounting firms, law firms, local government and schools.

Does Northwind offer nonprofit IT services at a reduced rate?

Yes. Nonprofits get the full managed IT service at a reduced rate. The rate depends on your organization and the work, and we set it with you during a consultation.

Can you move us to nonprofit pricing for Microsoft 365 or Google Workspace?

We can. Northwind confirms your eligibility, moves your staff over and manages the licenses from there.

Do you manage donor databases?

Northwind supports any donor database, including Salesforce Nonprofit and Bloomerang. We manage access and backups, and remove access when staff or volunteers leave.

Can you document our IT for funders and insurers?

Yes. We keep written policies covering access, backups and security. Your board, funders and insurers can review them whenever they ask.

Does Northwind provide non-profit IT services outside Boise?

We work everywhere. Nonprofits outside Boise get the same support, remotely and on site.

What are nonprofit IT services?

Nonprofit IT services are managed IT services built around how charitable organizations are funded and run. On top of the standard help desk, security and backup, Northwind handles nonprofit licensing, donor databases and documentation for funders.

Talk with us about your nonprofit’s IT

Contact our team to discuss nonprofit pricing and the IT support your organization needs.

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