Privacy Policy
Effective Date: 1/1/2024
Last Updated: 10/20/2025
At Northwind Computers, Inc., we take your privacy seriously. Whether we’re managing your IT systems, developing your website, or helping secure your business, protecting your data is a top priority. This Privacy Policy explains how we collect, use, and protect your information when you interact with us or use our services.1. Who We Are
Northwind Computers, Inc. (“Northwind,” “we,” “our,” or “us”) provides managed IT services, website development, and security solutions. Our mission is to deliver technology that helps businesses operate efficiently and securely—while maintaining trust through responsible data practices.2. Information We Collect
Information You Provide
We collect information that you choose to share with us, such as:
- Contact details (name, company, email, phone number)
- Billing and payment information
- Details about your IT environment or systems that help us deliver managed services
- Content and feedback provided during website design or development projects
- Information shared when you contact our support team
Information We Collect Automatically
When you visit our website or use our services, we may collect:
- IP address, browser type, and operating system
- Pages visited and interactions on our website
- Cookies or similar tracking technologies that help us improve functionality and security
Information from Third Parties
We may receive information from trusted partners or technology providers that support our managed and security services.3. How We Use Your Information
We use the information we collect to:
- Deliver and maintain our managed IT, web, and security services
- Improve system reliability and performance
- Communicate service updates, billing notices, and technical alerts
- Develop new features or solutions based on client needs
- Comply with legal and regulatory obligations
We never sell or rent your personal information.4. Sharing Information
We only share information when necessary to provide our services or as required by law. This may include:
- Service Providers: Trusted vendors who help us deliver services, such as hosting, monitoring, or data backup.
- Legal Requirements: When disclosure is required by law, subpoena, or government request.
- Business Transfers: In the event of a merger, acquisition, or reorganization, your data will remain protected under this policy.
All third-party partners are required to maintain confidentiality and data protection standards consistent with ours.5. How We Protect Your Information
Your security is central to what we do. Northwind implements industry-standard safeguards, including:
- Encryption of data at rest and in transit
- Secure authentication and access controls
- Continuous network and endpoint monitoring
- Regular updates, patching, and security assessments
While no system is completely immune to risk, we continuously improve our security posture to protect client information.6. Data Retention
We retain personal and service data only as long as needed to provide our services, meet contractual or legal obligations, or resolve disputes. When data is no longer required, it is securely deleted or anonymized.7. Your Privacy Choices
You have the right to:
- Request access to or a copy of your personal information
- Request corrections or deletion of inaccurate or outdated data
- Object to certain processing activities
- Withdraw consent (where applicable)
To exercise these rights, please contact us at
privacy@northwind.us8. Cookies and AnalyticsOur website uses cookies and analytics tools to enhance your experience and help us understand how visitors use our site. You can manage or disable cookies through your browser settings. Please note that some features may not function properly if cookies are disabled.
9. International Data TransfersIf we transfer information outside of your country, we do so in compliance with applicable data protection laws and use appropriate safeguards to ensure your data remains secure.
10. Updates to This PolicyWe may update this Privacy Policy periodically to reflect changes in technology, regulation, or business practices. The updated version will always be posted on this page with the latest revision date.
11. Contact UsIf you have any questions or concerns about this Privacy Policy or how we handle your information, please reach out to us:
Northwind Computers, Inc.Attn: Privacy Office
1821 W Washington St. Boise Id 83702
Email:
privacy@northwind.us